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We are committed to appropriately protecting personal information based on our "Personal Information Protection Policy." We hereby inform you of the following regarding personal information obtained or held for business purposes:

 

(1) Name of Personal Information Handling Business Operator

shigeru Co., Ltd.

Osaka Ekimae 2nd Building 12-12, 1-2-2 Umeda, Kita-ku, Osaka, 5300001

 

(2) Personal Information Administrator and Contact Information

Personal Information Protection Manager: Ryo Kambayashi

Email: info @ shigeru-tutor.co.jp

 

(3) Purposes of Use of Personal Information

The purposes of using personal information obtained or held by us in business activities are as follows.

 

Personal Information Subject to Disclosure:

  • Business communications regarding customer information obtained through sales activities and various procedures

  • Responses to inquiries received via email, phone, or in person

 

If it becomes necessary to use personal information for purposes other than those stated above, except where permitted as an exception under the Personal Information Protection Law or other relevant laws and regulations, consent will be obtained for such use. No fees will be charged for disclosure, etc.

 

Personal Information Not Subject to Disclosure:

  • Personal information managed by business partners entrusted by our company

 

(4) Contact Information for Inquiries Regarding Personal Information

 

Contact for Complaints Regarding Personal Information Handling: info @ shigeru-tutor.co.jp

 

Contact for Requests for Disclosure, etc.:

info @ shigeru-tutor.co.jp

 

(5) Name of Accredited Personal Information Protection Organization and Contact for Complaint Resolution:

None

 

(6) Procedures for Disclosure, etc.

Regarding personal information subject to disclosure, etc., upon request for disclosure, etc. (notification of purpose of use, disclosure, correction of content, addition or deletion, suspension of use, erasure, and suspension of provision to third parties), we will respond, correct, add or delete information, suspend use, and erase it after confirming that the requester is the individual or their representative, within a reasonable period and scope. However, if part or all of this information is suspended or erased, it may not be possible to provide services as requested. (Please note that we may not be able to comply with requests for suspension of use or erasure of information held under relevant laws and regulations).

 

[Method and Contact for Disclosure, etc.]

We accept requests for disclosure, etc., of personal information subject to disclosure through the following method. Please note that we may not be able to comply with requests for disclosure, etc., that do not follow this method.

 

◯ Application Procedure

 

Please download the designated "Request Form for Disclosure, etc." from the following reception desk, enclose the required documents, and apply by sending them. (The postage fee will be borne by the requester.)

We will respond by providing written documents after confirming the identity of the requester (or agent).

 

◯ Verification of Identity

 

(Self) Copy of a public certificate such as a driver's license or health insurance card

(Representative) Copy of a public certificate such as a driver's license or health insurance card and a letter of attorney *Sensitive information such as domicile is excluded.

 

[Measures Taken for the Safe Management of Personal Information]

To handle personal information strictly, we have established regulations related to personal information based on the Personal Information Protection Policy conforming to JIS Q 15001 and operate a personal information protection management system.

For the proper handling of personal information, we implement security measures from four perspectives: organizational, personnel, physical, and technical.

Privacy Policy

shigeru Inc. deeply recognizes that our customers' personal information is crucial information that constitutes privacy, especially in conducting Japanese language education and real estate businesses. When handling personal information in our operations, we establish internal regulations stipulated for personal information protection and strive for appropriate protection of personal information by organizing our organizational structure. We will respect our customers and meet their expectations and trust in our company.

 

Compliance with Laws and Regulations

We will comply with laws and regulations related to personal information, guidelines established by the government, norms, and social order, and strive for appropriate protection of personal information.

 

Acquisition, Use, and Provision of Personal Information

We will identify the purpose of using personal information within the scope of our business activities and acquire, use, and provide personal information fairly and appropriately to the extent necessary to achieve that purpose. We will also take measures to prevent the use of acquired personal information for purposes other than the intended purpose.

 

Proper Management of Personal Information

We will recognize the risks such as unauthorized access, loss, destruction, alteration, and leakage of personal information that we handle and implement reasonable security measures. In the event of any issues, we will take appropriate corrective measures.

 

Continuous Improvement

We will establish management regulations and systems for the protection of personal information, thoroughly operate them with all employees, conduct regular reviews, and strive for continuous improvement.

 

Response to Inquiries

We will appropriately respond to inquiries from individuals regarding the personal information we handle, such as disclosure, correction, suspension of use, and complaint consultations.

 

Established on April 12, 2024

shigeru Inc.

 

CEO

Ryo Kambayashi

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